The Insurance Tech Guru

We all know that insurance is hardly on the cutting edge of technology, but why would we be surprised at that when, for the most part, insurance companies don't trust technology vendors?

It seems that whenever you read about hackers, malware and other security problems in the insurance industry, the focus is on protecting carriers. But what about agents?

Despite our parents' assertions that "beauty is only skin deep," it turns out that appearances--at least insofar as they reflect the utility of software user interfaces--are very important in enterprise software buying decisions.

It happened nearly a month ago, but it's still big news. Microsoft's Kevin Kelly, a long-standing, high-profile insurance technology advocate, has moved to Brea, Calif.-based XDimensional Technologies, Inc.